Getting Tested

• My doctor provided a test request form for a different laboratory. My insurance requires I use Labcorp. Do I need to go back to my doctor for a Labcorp test request form?

  Test requests can be accepted on non-Labcorp forms. Our staff will verify the testing details with the ordering provider. Please bring the test request form your doctor provided, along with your insurance information and identification, to your local Labcorp facility. You can use our website to find locations near you and to schedule appointments here.

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• My doctor ordered tests, but I never had the testing done. I still have the old test order form. Can I come in and be tested or do I need to go back to my doctor for a new form?

  Most test orders are valid for at least six months (unless your doctor has specified otherwise). If your lab testing order is more than six months old, please contact your doctor for a new form.

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• What should I expect when I have a lab test?

  Your role in the performance of a lab test is to provide a specimen that will be analyzed in a laboratory. The specimen you provide might be a small amount of a body fluid, such as blood, saliva, semen, or urine, or a sample of stool or hair. You can be assured that Labcorp staff will make the specimen collection process as safe, quick, and comfortable as possible, while safeguarding your dignity and privacy. For more information about what to expect, visit our What to Expect section.

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• Do I need to do anything special to prepare for a lab test?

  Prior to visiting Labcorp, you may want to ask your physician specific questions about the testing being performed. Sometimes special preparation is required to improve the accuracy of a test. For more information, visit our Test Preparation section.

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• What items do I need to take to the Labcorp patient service center for specimen collection?

  When visiting a patient service center, you should bring the following information with you:

  • The Labcorp test request form from a health care professional requesting laboratory testing
  • A current insurance identification card (Medicare, private insurance or HMO/PPO)
  • A photo ID (for example, a driver's license or employee identification badge)
  • A health spending account card, credit card, or debit card

  Children must be supervised at all times while at our labs. Please plan ahead. Note: You may not bring children inside the collection area during a drug screen procedure.

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• Are there special requirements for collecting specimens from minors?

  Generally, minors must be accompanied by their parent or legal guardian. Labcorp is required to obtain authorization for the collection procedure and the billing of tests as ordered by a physician. If you are not the child’s legal guardian, you may need to provide a notarized statement signed by the minor’s parent or legal guardian that authorizes you to provide this permission.

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Getting Results

• How do I access my lab test results?

  Lab results are delivered to your Labcorp Patient™ portal account. Log in or register online. For more information, you may also see our Notice of Privacy Practices.

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• My lab results have not been posted and more than two weeks have passed. What should I do?

  In most cases, lab test results delivery times should not exceed two weeks. The most common reason for delay in receiving results is inaccurate or out-of-date personal information on record with your health care providers or in your Labcorp Patient™​ portal personal profile.

  Please check and confirm the following:

  • Your Labcorp Patient portal personal profile information is up to date, complete, and accurate.
  • The personal information on record with all of your health care providers matches the personal information in your Labcorp Patient portal profile. Health care providers include your primary care physician, specialists, hospital professionals, and all Labcorp specimen collection labs.

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• How do I access the lab test results of other people in my Labcorp Patient™​ portal account?

  If you have been authorized to view the lab test results of other people in your account, select Dependents from the left menu, then select the person whose lab test results you would like to see. If you do not see lab test results for that person, be sure you have access rights to that person’s laboratory information. 

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• How soon can I expect to receive my lab test results?

  Depending on the complexity of the tests, it could take several days to complete the tests. You should contact your doctor's office if you have any question about the availability of test results, or you can continue to check your Labcorp Patient™ portal account, as results are posted based on a fixed schedule as indicated above.

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Understanding Results

• I'm a patient and I don’t understand or have questions about my test results. Who should I talk to?

  Patients should discuss their results with the physician who ordered the test or a member of the physician's office staff. Please do not contact the lab where your specimen was collected with questions about your test results.

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