Web-Based Solutions

We offer secure access to drug-free workplace testing program management tools from any internet-ready PC through Labcorp Corporate Solutions (Solutions). Our web-based solutions provide access to register donors for collection and obtain specimen status and results. The fully digital web-based chain of custody application leads the collector through the entire collection process, thereby producing complete, legible collection documentation.

Solutions for Employers/TPAs

Donor registration for Labcorp Solutions collection

Specimen inquiry with chain-of-custody image viewing

Web services interface

Supply ordering

Solutions for Collectors

Get more details about Labcorp Solutions below.

Contact us to arrange a technology solution that meets your needs.

Donor Registration

The Labcorp Corporate Solutions donor registration function enables clients and specimen collectors to enter individual or group donor information prior to a Labcorp Solutions specimen collection. Labcorp Solutions fully digital electronic chain of custody for federally regulated and non-regulated drug screen specimen collections is offered at more than 1,000 Labcorp patient service centers throughout the U.S. Donor registration in Labcorp Solutions allows registered users to track a specimen from collection through arrival at the testing laboratory.

Features

• Register donors for Labcorp Solutions specimen collections
• Import donor and account data in a Microsoft Excel spreadsheet or enter manually
• Select test type and profile to be performed
• Client email notification of registration and collection events, including donor "no show" by employer-defined time frame
• On-demand collection status reports
• User-friendly navigation panel to access all functions of the application

Benefits

• No need for a donor to bring or a collection site to stock pre-printed, federally regulated or non-regulated chain of custody forms
• Reduce time spent contacting the laboratory or collection site to request specimen collection status and testing status
• Assists employers with adherence to their company's defined collection time frame by offering the ability to customize the collection registration expiration date and time
• Reduced data inconsistencies through customer-entered donor demographics

Requirements

Minimum

• MS-Windows PC with internet connection
• Microsoft Edge in IE mode
• MS Excel
• Printer
• Acceptance of online service agreement (EULA)

Specimen Inquiry with Chain of Custody Image Viewing

Labcorp Solutions Specimen Inquiry with chain of custody image viewing feature enables clients to quickly access real-time specimen status and final test results, retransmit lab reports and view an image of the chain of custody form.

Features

• Secured, web-based specimen tracking
• Specimen look-up by:
  • Donor's Social Security number
  • Donor ID/Employee ID
  • Chain of custody form number/Laboratory accession number
  • Account number and laboratory receive date
• Specimen status viewing and printing
• Result report retransmission requests
• Viewing and printing of imaged chain of custody forms
• Unique, password-protected user login
• 128-bit encrypted data transmission

Benefits

• Secure data access from internet-ready PC
• No need to contact the laboratory for chain of custody copies, result retransmissions or specimen status
• Night, weekend and holiday access to data

Requirements

Minimum

• MS-Windows PC with internet connection
• Latest version of Google Chrome
• MS Excel
• Printer
• Acceptance of online service agreement (EULA)

Web Services Interface

Through Labcorp's web services interface, your company can continue to use its existing web-based software while exchanging data seamlessly with Labcorp. This interface enhances your office's efficiencies for drug screen collection ordering and result delivery, and offers a paperless process.

Features

• Register donors for federally regulated and non-regulated drug screen collection at a Labcorp Solutions-capable site
• Receive registered donors' collection and testing status
• Receive test results and laboratory scanned chain of custody form images

Benefits

• No need for a donor to bring or a collection site to stock pre-printed, federally regulated or non-regulated chain of custody forms
• Reduce time spent contacting the laboratory to request specimen collection or testing status, results transmission or chain of custody copies
• Assists employers with adherence to their company's defined collection time frame by offering the ability to customize the collection registration expiration date and time
• Reduced data inconsistencies through customer-entered donor demographics

Requirements

• Client information technology programming resources
• Client destination web-based software for data exchange

Supply Ordering

Click here to access the online supply ordering form that allows Labcorp clients to order drug and alcohol testing supplies (Labcorp account number required).

Labcorp Solutions Electronic Chain of Custody

Labcorp Solutions fully digital electronic chain of custody leads the collector through the entire collection process thereby producing a complete, accurate, and legible federally regulated or non-regulated chain of custody form.

Features

• Chain of custody documents printed on-site for federally regulated and non-regulated specimens
• Either electronic or manual signature capture for donor and collector
• Collection site information obtained automatically via collector login
• Preloaded donor demographics for donor registration-initiated collections, or manual data entry of donor demographics at the point of collection
• Application-driven entry of rapid test results
• Real-time reporting of rapid test results
• Email notification upon collection completion for registered donors
• Email notification if registered donor fails to comply with collection request within employer-defined time frame
• Access to view completed and pending registered collections
• User-friendly navigation panel to access all functions of the application

Benefits

• Real-time reporting of negative rapid test results
• Elimination of illegible chain of custody entries
• Tracking of registered donor's collection "no shows"
• Integration with laboratory system for data entry and billing purposes
• AutoPay process for third-party collections when Labcorp is the responsible party

Requirements

Minimum

• MS-Windows PC with internet connection
• Latest version of Google Chrome
• MS Excel
• Printer
• Acceptance of online service agreement (EULA)

Contact us to arrange for a technology solution that meets your needs.

Solutions Electronic COC FAQs