Enprovider Network Notice of Privacy Practices 

This Notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully. 

This Notice applies to Enprovider Network, P.C., Rudd, P.C., d/b/a Enprovider Network of Alaska, Enprovider Network of California, P.C., Enprovider Network of Kansas, P.A., Enprovider Network of New Jersey, P.C., and Enprovider Network of Texas, P.A. and all of their subsidiaries and business units (collectively, the “Enprovider Network”) except to the extent that it performs services that do not involve standard electronic transactions for which the Department of Health and Human Services has adopted standards.  

Rights in Health Information

You have certain rights in your health information. Below is an explanation of your rights and our responsibilities to help you. To exercise any of these rights, you must send a written request to our Privacy Officer by mail (see contact information at end of this Notice) unless otherwise noted below.

Right to request a paper copy of this Notice

You can ask that a paper copy of this Notice be mailed to you. This Notice is also available at: 

https://patient.labcorp.com/landing

Right to request an amendment of your health information

If you think the health information in our records is incorrect or incomplete, you can ask us, in writing, to correct the information. If we deny your request, we will explain why in writing within 60 days.

Right to request confidential communications

You can ask that we send information to you about your health information in a certain way or location. We will accommodate reasonable requests.

Right to request restrictions on uses and disclosures of health information 

You can ask us to limit:

•  How we use and share your health information for treatment, payment, and health care operations, and
•  Our disclosure of health information to individuals involved in your care or payment for your care. 
• We are generally not required to agree to your restriction request. However, if we do, we will honor our agreement except in certain emergency treatment circumstances.
• We are required to agree to a request to restrict disclosure of your health information to a health plan if:
•  The disclosure is for payment or health care operation, 
• The disclosure is not otherwise required by law, and 
•  Your health information pertains solely to a health care item or service that you have paid for out-of-pocket in full. 

Right to request access to inspect and copy your health information

• You can ask that we provide you with access to health information consisting of your laboratory test results or reports ordered by your physician. With certain exceptions, you will receive a copy of the completed laboratory report from us within 30 days of receipt of your request. We may charge a reasonable, cost-based fee. 
• We may deny your request in limited circumstances such as those where the requested access is reasonably likely to endanger someone’s life.
• You can request a copy of your health information by: 
• Opening a patient portal account to receive your laboratory reports electronically, 
• Completing our HIPAA Patient Request Form, or
• Contacting our Privacy Officer.

Right to request an accounting of disclosures 

• You can ask for a list (accounting) of disclosures of your health information. 
• This right does not apply to certain disclosures such as those about treatment, payment, and health care operations, and those made based on your written authorization.
• Upon receipt of your request, we will respond within 60 days by providing an accounting of disclosures for the six years prior to the date of your request unless a shorter time period is requested. 
• If you make more than one request over a 12-month period, we may charge a fee. We’ll notify you of this cost in advance and you may choose to withdraw or modify your request prior to the point that any costs are incurred. 

File a complaint if you believe your rights are violated

•  You can file a complaint if you believe your rights have been violated by contacting our Privacy Officer. 
•  You can also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201, calling 1-877-696-6775, or visiting www.hhs.gov/ocr/privacy/hipaa/complaints/.
•  We will not retaliate against you in any way for filing a complaint. 

Uses and Disclosures

Below are the different ways we typically use or share your health information to others. We provide examples for each category, but have not listed every use or disclosure in a category. Some of the uses and disclosures described may be restricted by state laws or other federal laws. Please contact our Privacy Officer for specific information regarding your state.

We will not use or disclose your health information for purposes outside of those described in this Notice without your prior written permission  You may revoke that permission in writing at any time.

Subject to certain exceptions, we will obtain your authorization prior to using or sharing your health information for marketing purposes or sharing your health information in a way that would be considered a sale of such information.

Treatment

We may use or share your health information for treatment purposes, including sharing your health information with physicians, nurses, medical students, pharmacies, laboratories (including Labcorp) and other health care professionals who provide you with health care services and/or are involved in the coordination of your care. 

• Example: We provide a consulting physician with your laboratory results.

Health care operations

We may use or share your health information, including to other health care providers or health plans, for health care operations purposes. Your health information is needed, among other purposes, to evaluate the quality of our laboratory testing and accuracy of results.

• Example: We provide health information about you to manage your treatment and services. 

Payment

We may use or share your health information to bill and collect payment for laboratory or genetic counseling services we provide. 

• Example: We provide your health information to your health plan to receive payment for the services provided to you. 

We may also use and share your health information for the following purposes. 

Limited data sets

We may use and share a limited data set of identifiable healthcare information associated with you for certain purposes. These limited data sets do not contain any information directly identifying you, such as your name, street address, e-mail address, social security number, or medical records numbers. We may also use and share de-identified data, i.e., data stripped of any identifiers that could be linked to you.  

Research

We may use and share your health information for research purposes. We may provide limited data or records to researchers to identify patients who may qualify for their research project or for other similar purposes, so long as the researchers do not remove or copy any of the information. Before we use or share health information for any other research activity, either

• A special committee will determine that the research activity poses minimal risk to privacy and that there is an adequate plan to safeguard your information, 
• If the health information relates to deceased individuals, the researchers will provide us with assurances that the health information is necessary for such research and will be used only as part of the research, or 
• The researcher will be provided only with information that does not identify you directly. 

Required by law 

We will share your health information when federal, state, or local law requires it. 

Lawsuits and disputes

We may share your health information in response to a lawful order from a court such a subpoena or discovery request. 

Appointment reminders and health-related services

We may use and share your health information to remind you that you have an appointment with us and to inform you of health-related benefits and services that may be of interest. For example, we may contact you about a new patient service center in your area. 

Business associates

We may share your health information with third party business associates that perform certain services for us. These business associates are required to maintain the confidentiality of your health information. Additionally, we may share your health information with these entities’ business associates in order for them to perform certain services on our business associates’ behalf. For example, we may share your health information with a business associate of Medicare. 

Emergency circumstances

We will obtain your agreement to use and/or share health information about you during an emergency to notify a family member or other person responsible for your care regarding your location, general condition, or death. If you are not present and capable, we may exercise our professional judgment in determining whether to use or share your health information for your safety. 

Individuals involved in your care

We may share your health information with a person involved in your care, including individuals who help pay for your care. We may also notify your family about your location or general condition or share such information to an entity assisting in a disaster relief effort. Finally, we may share the health information of minors with their parents or guardians if permitted under applicable law. 

Public health and safety issues

We may share your health information with a health oversight agency for activities authorized by law, such as inspections, licensure, audits, and investigations. We may also share your health information with public health authorities in order to report suspected abuse or neglect, prevent or control disease, or certain other public health reasons. 

Respond to organ and tissue donation requests

We may share health information about you with organ procurement organizations or other health care organizations that make organ and tissue transplantation possible.

Work with a medical examiner or funeral director

We may share health information with a coroner, medical examiner, or funeral director when an individual dies for the purpose of identifying a deceased person, determining cause of death, or for performing some other duly authorized law.

Personal representative

We may share health information with your personal representative, or to an administrator, executor, or other authorized individual associated with your estate.

Correctional institution

We may share the health information of an inmate or other individual when requested by a correctional institution for health, safety, and security purposes.

Serious threat to health or safety

We may share your health information when we believe such disclosure is

• Necessary to lessen a serious threat to someone’s health or safety, and 
• To someone reasonably able to lessen the threat. 

Address workers’ compensation, law enforcement, and other government requests

We may use or share health information about you for:

• Workers’ compensation claims,
• Law enforcement purposes or with a law enforcement official, and
• Special government functions such as military, national security, and presidential protective services.

Our Responsibilities

Our additional legal obligations

• We are required by law to maintain the privacy of your protected health information and to provide you with notice of our legal duties and privacy practices regarding such information. 
• We will let you know promptly if a breach occurs that may have compromised the security of your information.
• We must abide by the terms of this Notice. However, we may change our privacy practices at any time. Before we make an important change, we will promptly update this Notice and post the information at https://patient.labcorp.com/landing.  
• We will not use or share your information other than as described here unless you tell us we can in writing. If you tell us we can, you may change your mind at any time. Let us know in writing if you change your mind. 

For more information see: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/noticepp.html.

We work diligently to provide exceptional service to all of our clients and are committed to implementing the Health Insurance Portability and Accountability Act of 1996 (HIPAA). The following information is provided to assist clients in contacting our appropriate office with requests and/or questions regarding HIPAA and the privacy of your health information.

General HIPAA inquiries: 

Privacy and Security / Privacy Officer:

• privacyofficer@labcorp.com
• (877)234-4722 / (877)-23-HIPAA
• HIPAA Privacy Officer, Enprovider Network, 6992 Columbia Gateway Drive, Suite 100, Columbia, MD 21046